Shipping Policy

Thank you for choosing our brand. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During high-demand periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times:

• Domestic Orders: 2–7 business days.
• International Orders: 7–21 business days (depending on the destination and customs procedures).

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions, when available, will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the package and the damaged items. We will review your case and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.